Pioneer Valley Fiberglass Pool & Spas — First Rate Pools and Installation
It all began on a hot July day in 2004. Clancy Kaye and his team showed up bright and early and began the excavation. By mid-day the hole was dug and the pool had arrived on the flatbed truck. His guys even assisted the female driver who was having a bit of trouble maneuvering the trailer into position so they could lift the pool off the truck.
The pool was dropped into the hole and then Clancy began his ritual. You see, to Clancy, getting the pool level is not just a process, it’s a passion. He spent countless time and (&) energy moving from side to side, front to back in search of the perfectly level pool. If the pool is not level, believe me, you’ll notice. Clancy takes this as a point of pride, so be patient. It will all work out.
By the end of the day the pool was in the ground and back-filled and the water was brought up to level. My daughter couldn't wait any longer, and insisted on wading in the pool despite the fact that the pool was not fully (filly) treated with the proper chemicals. Hey, it can’t be much worse than swimming in the local reservoir can it? Clancy assured us, she would be fine and away she went.
The second day we focused on the grounds, landscaping and getting the equipment hooked up. Despite the fact that I was putting in my own patio around the pool instead of going with the standard concrete apron, Clancy and his team were truly spectacular in helping me get the apron properly leveled and prepped fin my custom patio. Clancy also assisted me in pouring a concrete apron to rest the equipment on, and then did all the piping and fitting of the components in just a couple of hours. The results were fabulous as you can see above, and we could not be happier with our new San Juan pool. Clancy even showed up later in the 611 to help me rim through the winterizing process for the first time. Now that’s dedicated service!
A very, very happy customer,
Phil Tympanick
Dear Mr. Kaye
My family and I would like to personally thank you for the superior customer service and quality pool and equipment your company provided to us.
During the initial stages of our research into different brands of pools and installers it quickly became apparent to us that Pioneer Valley Pools was a step above the competition. The experienced guidance and knowledge of the whole installation process made us feel very comfortable with our decision of pool type and location within our yard. Our selection of a Hawaiian model pool allowed us to maximize the usable space in our yard. The clear description of excavation needs made for a very smooth day when the pool arrived on a trailer and was set in place. Your dedication to quality was clearly obvious on that cold day when the pool was set, leveled, and simultaneously filled with water and backfilled with sand.
The next decisions of what type of filter and chlorine system were also comfortably made when all of our questions were clearly answered. Our choice of a Goldline Chlorine generator has proven to be an excellent system. Many of our friends and guests have been impressed with the quality of a San Juan fiberglass pool. It is a very nice feeling to be reassured by others that our pool system and installation is top notch.
I look forward to future business with Pioneer Valley Pools should we decide to expand on our current system.
Yours Sincerely,
Dan & Jennifer
Woodstock, CT
Dear Mr. Kaye
We couldn't be more pleased with our fiberglass swimming pool from San Juan Pools. It is like an island oasis in our own backyard. Maintenance of the pool and filtration system has been minimal and easy.
Clarence and his team did a great job installing the pool and made the process easy from start to finish.
We would recommend Pioneer Valley Pools to anyone in the market for a fiberglass pool.
Sincerely,
Jonathan and Kara
Feeding Hills, MA
Dear, Mr Kay,
My husband and I had Pioneer Valley Fiberglass Pools install our fiberglass pool last year, and everyone who sees it comments on how beautiful it is.
We included decorative tiles on the upper edges, as well as brick trim all the way around the top, and it is really an exceptionally attractive pool. One of the main attributes of this particular pool is that we will never have to replace a liner, as it does not have any liner.
Our experience with Pioneer Valley Fiberglass Pools, and with Clancy and Frank in particular, is that they were exceptionally accommodating and did follow up quickly with any problems or concerns that we had. For instauce, vvhen we needed to have the cement work around the pool perfected, Clancy and Frank made sure they attended to our needs quickly and without hesitation.
There was never any problem if we were not totally satisfied with their sub-contractor's work: Clancy and Frank made sure that they were lOO% behind their product, and they provided back-up staff to bring all aspects of our pool up to the level we expected.
Even though we lived quite some distance away from Pioneer Valley's home office, we found that the people who were responsible for its pools were attentive to our every need. We would highly recommend Clancy and Frank, its "main men," who ultimately provided us with a beautiful pool which has added immeasurable equity to our home and our yard. Our pool is gorgeous, especially now that we have landscaped it.
Heather R
Ghent, NY 12075
Dear, Mr Kay,
Pioneer Valley Pools and Spas provided timely and informative responses to all of our inquiries. Their pricing was the most competitive of any of the San Juan Dealers in our region. We're quite pleased with the quality of our San Juan Pool and the professional service provided by Pioneer Valley Pools and Spas.
Glenn F. Alli
Deerfield, MA
Dear, Mr Kay,
We purchased a full installation package with lots of features from Pioneer Valley Fiberglass Pools & Spas a few years ago. We are very pleased with our San Juan Mandalay Bay fiberglass pool / spa combo. We are glad we went with fiberglass over vinyl. Ours was a very unique application with a number of customized and automated designs requested.
Pioneer Valley accomadated us at each piece of the project and are still there for follow up support and service. If I had to do it over again I would do the same with Pioneer Valley Fiberglass Pools & Spas. Thanks!
Howard G,
West Brookfield, MA
Dear, Mr Kay,
Here is our testimonial.
We are extremely satisfied with our “Pacific Pool” from San Juan Pools and Spas.
From the start of construction to the finishing touches, Clarence and his crew worked very hard to make sure that everything would turn out picture perfect.
The fiberglass pool is amazingly easy to maintain and does not require as many chemicals to keep the water crystal clear.
This has been a great investment for us; we look forward to coming home after a tiring day at work to relax by the pool. We feel that we have our own little piece of heaven where we can truly relax and forget the stress of the day. Anytime we entertain friends and family they say they feel like they took a mini vacation while poolside.
In addition to being very happy that we purchased the pool, it has been our pleasure to come to know Clarence. We consider him to be a very reputable contractor and a man of his word. He has always been available whenever we had questions or concerns and always willing to go the extra step to keep his clients happy. It is comforting to know that we can call Clarence and trust that he is there for us.
We would definitely recommend anyone considering a pool purchase, to Take the Plunge and call Clarence. We are happy we did.
Sincerely,
Jim and Barbara Huntington, MA